How is global meals different from other meal providers?
What sets Global Meals apart from other meal providers is our dedication to offering independence through healthy, delicious meals that cater to dietary needs. Our diverse menu options are curated by experienced chefs and approved by dietitians, ensuring the use of fresh, high-quality ingredients. Additionally, we offer specialized menus for specific dietary restrictions such as sodium-controlled, gluten-restricted, vegetarian, and Kosher meals. Our goal is to provide you with nutritious and flavorful options that bring variety to your dining experience.
What day and time is my delivery?
The day of your delivery is based on your home address. Before your initial delivery, our customer care team will reach out to go over the specifics and to officially welcome you to the Global Meals Family. Please be aware that delivery timing may be impacted by weather and road conditions, so we appreciate your understanding and patience on your delivery day.
How many meals will I receive?
The number of meals is authorized by your care manager, our meal delivery service provides a selection that includes anywhere from 10 to 14 meals on a weekly or bi-weekly basis.
Can I choose from the menus?
We recognize that individual dietary choices and needs vary, and some of our customers may have specific requirements for their meal deliveries. We suggest that all our new customers sample our standard rotation to experience the full array of what we offer each week. Should you wish to tailor your own rotation or select specific weeks’ meals, we are more than happy to accommodate those preferences. We kindly request that you notify us of any changes at least one week before your scheduled delivery to ensure we have sufficient time to make the necessary adjustments to your account.
Can I pick up my meals from your facility?
Unfortunately, due to the Ohio Administrative Code, clients are only allowed to receive their meals at their home or designated delivery address.
What if I can't be at home at the time of delivery?
In Ohio, under the Medicaid waiver program, someone else may be permitted to accept meal deliveries on behalf of a consumer. However, this requires prior arrangement and approval from your case manager. It is important to ensure that the designated individual is authorized to receive the meals and that they are aware of any dietary restrictions or specific instructions for the consumer.
If you or a designated individual approved by your case manager are not available to sign for your meals, we are unable to leave them in accordance with program regulations. If you anticipate being away on your delivery date for any reason, please contact us in advance.
What programs is global meals contracted with?
Area Agency on Aging
MyCare Ohio (Aetna, Buckeye, CareSource, Molina & United)
Ohio Home Care Waiver Program
Franklin County Office on Aging (Senior Options)
Cuyahoga County Division of Senior and Adult Services (Options)
McGregor PACE Program
Catholic Social Services of the Miami Valley
Department of Developmental Disabilities
Do you accept private pay?
Yes. Please call or email us for more information.
Do you provide emergency meals?
Yes, we keep shelf-stable meals stocked at all times for emergency situations.
FAQ Kosher
What is kosher?
Kosher is a Biblical directive specifying laws permitting certain food items and ways of preparing them.
What foods are permitted?
Meat – only animals that have split hooves and chew cud.
Fish – only species that have both fins and scales.
Fruits and vegetables – all types, except those prone to infestation.
Why are all fruits and vegetables thoroughly washed and checked by the rabbi?
Jewish law (according to the bible) forbids the consumption of insects or anything that crawls on the ground. Fruits and vegetables that are prone to infestation must be checked by a Rabbi to ensure that there are no insects embedded in any of the leaves.
Why can’t we serve or cook meat and dairy products together?
Jewish law states that “You shall not cook a young goat in the milk of its mother.” This means that meat and dairy foods may not be combined.
Why is kosher meat salted and soaked?
Jewish law forbids a Jewish person to eat blood. Therefore, all meat has to be processed and purged to ensure that all blood is extracted.
Why are kosher meals double sealed?
This ensures that when a kosher meal is heated alongside a non-kosher meal in an ordinary oven, the non-kosher meal vapors and odors do not penetrate kosher meals during the heating process.
What is Global Meals’ hygiene and food safety policy?
We are committed to ensuring that good hygiene standards and temperature control are maintained at all times during processing and delivery of all our meals. We are using the latest technology to ensure that you, our customer, receive high quality kosher meals with a guarantee that the food received is safe and hygienic.
Can I drink my milk with my meal?
No, Jewish law prohibits eating milk with meat and recommends waiting six hours between eating meat and subsequently drinking milk.
Do you have all the required certifications?
Yes. You will find all certifications in our welcome package.