FAQ

What is the delivery schedule?
We generally deliver either 10 or 14 meals on a weekly or bi-weekly basis. The day and time of your delivery will be determined by your delivery address and route optimization. If any unexpected issues arise that could delay the delivery, we will get in touch with you to reschedule for a different date or time.
Yes, your case manager needs to provide written authorization. Please inform our office if you are hospitalized or have plans to be away before your delivery day. Keep in mind that if you are in the hospital, the program does not cover the cost of your meal deliveries. If someone is accepting your meals on your behalf while you are hospitalized, you will be responsible for the payment.
Your Case Manager can authorize your delivery to be left with a friend or family member. However, Global Meals requires prior authorization from your Case Manager for this. They can submit via email at service.indiana@globalmeals.com
Yes, to skip a delivery, simply call or email us, and we will hold your meals until you are ready to resume receiving them.
The quantity of meals you receive is based on your case manager’s authorization. If you’re authorized for 7 meals per week, you will receive 14 meals every two weeks.

You can place orders by calling 1-219-332-4725 or emailing help.indiana@globalmeals.com Please ensure you make any menu changes at least 3 business days before your delivery date. *If you’re enrolled in one of our Meal Rotations, there’s no need to reach out unless you wish to make a change.

We recommend starting with our Comfort 14 or 10 Meal Rotation to enjoy a diverse selection of tasty meals. In this brochure, you’ll find numerous options, including Specialty Weeks and Modified Diets, along with selections for dairy, juice, and bread. Please note that for your safety and well-being, we are unable to make substitutions for prepackaged meals.
They can last in the refrigerator for up to 7 days, or you can put them in the freezer if necessary.